More Than a Job. An Opportunity to Build Your Story.
At Chick-fil-A Charlotte, we believe work should move you forward. Both personally and professionally.
Chick-fil-A Charlotte is a group of locally owned restaurants united by a shared commitment to people. While our locations serve different parts of the city, we operate with one purpose: to create an environment where individuals are supported, challenged, and developed for what’s next.
Here, a role is more than a position on a schedule. It’s an opportunity to gain real-world experience, develop leadership skills, and grow confidence that carries into any career path. Through intentional coaching, hands-on responsibility, and a people-first culture, we invest in those who want to build something meaningful.
Whether you’re just getting started or looking for a place to grow into your potential, Chick-fil-A Charlotte is here to help you shape your story and take the next step with purpose.
Explore Chick-fil-A Charlotte
Learn more about our people, our leadership approach, and the opportunities ahead.
Meet Our Operator
A story of stewardship, leadership, and building something that matters.
Our Operating Partners
The leadership team at Chick-fil-A Charlotte is made up of individuals who understand the journey because they’ve lived it. Each Operating Partner brings unique experience, perspective, and passion, united by a commitment to serve others and build leaders with purpose.
Growth belongs to those who invest. Built through shared commitment.
Our Operating Partners provide guidance, accountability, and opportunity. At the same time, we look for individuals who are ready to invest in themselves. The leaders who launch successfully are those who lean in, embrace feedback, and commit to the process. If you’re ready to grow with intention and lead with purpose, there’s a place for you here.
Our Leadership Development Program
Chick-fil-A Charlotte's leadership development journey is designed to build people, not just fill positions. Leadership is developed intentionally through real responsibility, meaningful coaching, and hands-on experience. Our program is designed for individuals who want more than a job and are eager to grow personally, professionally, and as leaders.
Phase 1 Foundation & Store Mastery
Building credibility through Excellence
This phase is focused on learning the fundamentals that make great leaders possible. Participants gain hands-on experience across restaurant operations while developing personal responsibility, emotional intelligence, and a deep understanding of Chick-fil-A standards.
What leaders focus on:
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Front- and back-of-house operations
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Hospitality, food safety, and quality standards
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Personal accountability and consistency
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Earning trust through execution
Phase 2 Shift Leadership & Execution
Leading people in real time
As confidence grows, participants step into active leadership during live service. This phase emphasizes decision-making, communication, and leading teams through fast-paced, high-pressure environments.
What leaders focus on:
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Running shifts and leading teams
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Pre-shift planning and post-shift reflection
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Coaching team members in the moment
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Handling guest recovery and difficult conversations
Phase 3 Systems, People & Business Management
Thinking beyond the shift
This phase expands leadership from people to systems. Participants learn how operational decisions impact the business and how strong systems support strong teams.
What leaders focus on:
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Inventory, labor, and cost management
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Hiring, onboarding, and team development
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Scheduling, forecasting, and accountability
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Managing systems, not just outcomes
Phase 4 Leadership Integration & Ownership Mindset
Leading with vision and long-term impact
The final phase brings everything together. Leaders apply their experience to meaningful initiatives, develop others, and begin thinking like owners focused on impact, stewardship, and the future.
What leaders focus on:
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Leadership philosophy and values
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Coaching and developing future leaders
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Community impact and brand stewardship
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Preparing for long-term leadership opportunities
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Leadership Development Contact
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The People Behind the Experience
